Written by Kat Elliott Over the last few years, hotel guest expectations have seen a significant change, causing hotels to try to find new solutions that will help them meet those expectations and provide a positive guest experience. Being able to provide a positive...
Written by Kat Elliott We are seeing a surge in the popularity of self service technology, reflected in the installation of self service kiosks in businesses all across the country. Self service is adaptable and offers many benefits to the businesses that provide them...
Written by Kat Elliott While self service kiosks as we know them are a relatively new technology to the business world, the very concept of self service goes much further back. According to an industry survey, self service is “an interactive, self-serve device...
Written by Kat Elliott How do you acquire new and retain repeat customers? This is a helpful question to ask, even if you already have a loyal and reliable customer base at your business. As a business owner, you know that customers are basically the lifeblood of your...
Written by Kat Elliott As a business owner, you know the importance of customer acquisition and retention. But these things don’t just happen automatically; you need to establish trust first. It’s just like any other human relationship – trust is based on the...
Written by Kat Elliott Self service kiosks are a fairly new technology that has seen a surge in popularity in recent years. More commonly found in larger corporate stores like Target or Walmart, self service kiosks can also be used by smaller businesses. These kiosks...