Written by Kat Elliott Imagine, standing in a line to check out at your local retail store for twenty minutes before being helped by an employee. There’s nothing for you to do while waiting in this line with five other people besides think about other, more productive...
Written by Kat Elliott E-commerce is an increasingly popular option that puts many brick and mortar business owners at risk. According to a study by NPR, 69% of Americans have made at least one online purchase. Online shopping offers many benefits that some brick and...
How to improve your customer satisfaction Written by Kat Elliott There are multiple factors that contribute to a successful business, but perhaps the most important is a high level of customer satisfaction. Interactions between the customer and your business either...
